Terms and Conditions
The present general conditions of sale govern the set of commercial relations between:
INFLUENTWEEK, Unipessoal Lda. And its internet customers (hereinafter referred to as “The Client”).
Prior to any transaction, the Client confirms that he has become aware and expressly declares to accept the conditions as soon as he presses the button “I have read and accept the terms and conditions of the store”.
The Client confirms that he has taken note, at the time of placing the order, of the sales conditions listed on the screen (name, price, components, quantity, color, product specifications, etc.) and expressly declares to accept them without reservation. The placing of the order and its confirmation by the Client materialize its full and total acceptance of the terms of sale, applicable exclusively to the order in question.
Opening Hours and Scheduling
The ByMyCare online store is open 24 hours a day, 7 days a week. It is possible to place orders whenever the customer wishes.
Orders for delivery to the customer’s address made until 11am on a business day, are dispatched on the next business day when the stock so permits. Orders placed after that time are dispatched on the second following business day when the stock so permits. In case there is no stock the customer will be notified with the expected delivery date for the order placed.
The Customer confirms the order by pressing the “Confirm order” button. The order consists of a summary of all items that the Customer confirms by clicking on the “Confirm Order” button on the “Checkout” tab. INFLUENTWEEK automatic registration systems are considered to be proof of the nature, content and date of the order.
INFLUENTWEEK confirms the acceptance of the order to the Customer by email. The sale will only be concluded after INFLUENTWEEK confirms the order. INFLUENTWEEK reserves the right not to confirm an order, for whatever reason, considering in particular the supply of products, a problem regarding the order received (for example: failures in the data provided by the Customer), an abnormal order or a predictable reason for future delivery. INFLUENTWEEK will notify the Customer by all means at its disposal. INFLUENTWEEK only processes an order placed by the Customer after confirmation of the respective payment or according to previously agreed conditions.
Delivery of Orders and Delivery Conditions
The place of delivery of the order is chosen by the Customer at the time of placing the order. INFLUENTWEEK reserves the right to use any means of transport at its convenience to deliver the products to the address indicated by the Client. Safeguarding that sometimes orders can be delivered outside the estimated period.
The delivery zones, distances and prices stipulated by INFLUENTWEEK are calculated at the time of completion, of purchase according to the weight of the order and place of delivery.
All occurrences such as force majeure, accident, strike, administrative decision or stopping transport, which may delay, prevent or exorbitant the execution of supply, constitute a clause for suspension or extinction of the company’s obligations, without the right to compensation for the Client.
All prices shown are in Euros. The price billed to the Customer is the price indicated in the order confirmation sent by bymycare.com.
The photographs illustrating the products are indicative only. The differences between the photographs and the products should be only minor differences and do not imply any change in the main specifications of the products. The color of products displayed in the online store may differ from the actual color of the product.
The product (s) ordered will be included in the order to be received by the customer. As a method of settling products and services, you will be selected at the end of the ordering process, by one of the following means: Bank transfer, Paypal.
New General Regulation for the Protection of Personal Data
In accordance with the new General Data Protection Regulation (GDPR), which came into force on May 25, 2018, INFLUENTWEEK decided to review its database and clarify what the data are used for. The records include data that were obtained during the commercial relationship that the Client established with INFLUENTWEEK, Unipessoal Lda., As well as following the various interactions between both parties. INFLUENTWEEK uses the data only for accounting purposes, commercial campaigns and / or targeted marketing campaigns.
INFLUENTWEEK, Unipessoal Lda. Will keep the Client’s data for the period necessary for the provision of services and / or sale of goods, respective billing and compliance with legal obligations. At any time, the Client has the right to change his data, oppose the respective treatment, withdraw his consent and exercise the other rights provided for by law, except when the data are indispensable for the provision of commercial relations with INFLUENTWEEK, therefore mandatory supply, or compliance with legal obligations to which INFLUENTWEEK, Unipessoal Lda. is subject. If the Client withdraws his consent, this does not compromise the lawfulness of the treatment carried out until that date.
By accepting this regulation, the Client is declaring that he has read and authorizes the transfer of his data for the sole accounting and commercial purposes of INFLUENTWEEK, Unipessoal Lda.
By ordering online on our website, you consent to the collection and processing by INFLUENTWEEK, Unipessoal Lda. Of your personal data, which you have communicated to us and which are collected through the normal operation of the website. This data (names, email address, postal address, telephone number, etc.) is necessary for us to process your orders.
Right to Return Products
Any return situation will be resolved under the terms of the Portuguese legislation in force, so the customer should contact INFLUENTWEEK, Unipessoal Lda. Directly through one of the contacts on this website.
The customer must never ship an order or item to INFLUENTWEEK, Unipessoal Lda., Without prior notice.
The customer has 14 days to return the order.
Returned products must be in the conditions of sale,
that is, as they were shipped, in their original packaging in perfect condition and with the respective manufacturer’s serial numbers and stamps.
The customer is entitled to a refund if the purchased products are defective, however, returns are not accepted for products delivered in perfect condition.
conditions whose supply has been carried out in accordance with the order placed by the customer.
For the purposes of these Terms and Conditions, defective merchandise is merchandise that does not offer the customer the security legislated for the type of products sold,
taking into account all the circumstances, namely its presentation, the use that can reasonably be made of it and the moment of its entry into circulation.
The reproduction, transfer, distribution or storage of the website contents without prior authorization (unless authorized by INFLUENTWEEK, Unipessoal Lda.) Is expressly prohibited, whether for personal or professional purposes.
INFLUENTWEEK, Unipessoal Lda. Reserves the right to modify at any time the information and commercial offer presented on: products, prices, promotions, commercial conditions and / or services.
The introduction of links on the website is strictly prohibited, regardless of the intended purpose. The use of the domain for abusive purposes, and without prior authorization, is subject to recourse to legal means.